What about employee satisfaction?
Should a bankrupt air carrier accommodate its crew in the fanciest hotel in town? At a time when the airline industry is bleeding red ink, that might seem like a waste of money. It did to one of my...

10 tips for getting travel perks
The other day I was speaking with my friend C.F., an patent attorney with an undergraduate degree in physics -- a smart guy to say the least. C.F. has always liked travel, but after his first trip to...

I'm sorry
In a recent article I wrote about travelers' propensity to complain about their travel providers. In that article I went so far as to say, "I have come to think that America's favorite pastime is...

Time for a checkup
I sometimes think New Year's resolutions are too focused on the new when what is really needed is a hard look at the old. This is certainly true of travel loyalty programs. Since...

Resolution: a great year of travel
With the dollar gaining value and airfares continuing their slide, 2006 should be a great year to indulge your travel bug. Here are five ideas to get you packing.

Head to the slopes....


Did the Grinch steal travel?
I have come to think that America's favorite pastime is complaining about airline service -- especially service on the network carriers.

It amazes me how long we hold on to the misadventures that...


The TSA finally gets things right
Four years after the tragic events of 9/11, the Transportation Security Administration is finally getting it right. The agency announced last week that it was changing its rules and procedures for...

"Thanks" for the upgrade
For most Americans, the Thanksgiving holiday is synonymous with travel. And this year looks like one for the record books, with the American Automobile Association estimating that more than 37...

It's that time of year again
Are you a frequent flier, frequent car renter, or frequent hotel guest? Have you checked the calendar lately? Important deadlines are fast approaching. If you don't plan ahead, you may lose your...

Fuel ejection
A recent ploy by some airlines might cause you inconvenience as you travel this fall and holiday season. Under the guise of "fuel conservation," flights are being canceled - sometimes at the last...

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